Terms & Conditions

Last Updated: April , 2026

Welcome to the website of Dongguan Weisenupin Technology Co., Ltd. (“Weisenupin,” “we,” “us,” or “our”).

These Terms & Conditions govern your access to and use of our website, products, services, inquiry forms, account features, order functions, and related communications.

By accessing or using this website, submitting an inquiry, creating an account, placing an order, or communicating with us, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. Company Information

This website is operated by:

Dongguan Weisenupin Technology Co., Ltd.
Dongguan, Guangdong, China
Email: info@weisenupin.com
WhatsApp: +86 180 1870 6888

Weisenupin provides product display, inquiry, quotation, sample order, retail order, and wholesale order support for electronic products and accessories.

2. Website Purpose

Our website is designed to provide product information and business inquiry support for customers, including wholesale buyers, distributors, retailers, business partners, and individual customers.

The website may display products such as mobile accessories, charging devices, Bluetooth audio products, earbuds, headsets, cables, batteries, portable power stations, outdoor power products, and related electronic accessories.

Product information on this website is provided for general reference and business communication purposes.

3. Product Information

We try to keep product information accurate and up to date. However, product images, specifications, descriptions, colors, packaging, availability, and related information may change without prior notice.

Product photos are for reference only. Actual products may vary slightly due to production batches, display differences, photography, packaging updates, or supplier adjustments.

If you have specific requirements for product model, color, packaging, logo, plug type, specification, or quantity, please confirm with our sales team before placing an order.

4. Pricing and Quotations

Product prices may not always be publicly displayed on the website.

For wholesale orders, sample orders, customized orders, or special requirements, please contact us by email, WhatsApp, or the website inquiry form.

Final prices depend on product model, quantity, packaging, customization requirements, shipping destination, logistics method, and other order details.

Any quotation provided by our sales team is valid only for the period stated in the quotation. If no validity period is stated, the quotation may be subject to confirmation before order processing.

5. Orders

Customers may submit inquiries, request quotations, or place orders through the website or by contacting us directly.

An order is not considered finally confirmed until product details, quantity, price, payment terms, shipping method, and other necessary information are confirmed by both parties.

For bulk orders, customized products, special packaging, or OEM / ODM requirements, written confirmation by email, WhatsApp, invoice, quotation, or other agreed communication method may be required.

We reserve the right to reject, cancel, or request additional confirmation for any order if product information, pricing, availability, payment, or delivery details require further review.

6. Sample Orders and Bulk Orders

Sample orders are available for selected products. Sample cost, shipping cost, availability, and delivery details will be confirmed by our sales team.

For sample orders, shipment is usually arranged within 3–7 business days after confirmation.

For bulk orders, the usual preparation time is 7–15 business days, or as confirmed based on order quantity, product availability, packaging requirements, and final agreement.

Actual processing time may vary depending on product type, order size, customization requirements, and logistics arrangements.

7. Payment

Available payment methods may vary depending on the order type, destination, order value, and final quotation.

Payment terms will be confirmed before order processing. Customers should complete payment according to the agreed payment method and payment schedule.

If online payment features are available on the website, payment may be processed by third-party payment service providers. We are not responsible for delays, errors, or service issues caused by third-party payment platforms, except where required by applicable law.

Orders may not be processed or shipped until payment terms are confirmed or completed, unless otherwise agreed in writing.

8. Shipping and Delivery

Shipping methods, shipping costs, and delivery time depend on destination country, product type, order quantity, package size, package weight, logistics provider, and customs requirements.

International delivery may be affected by customs clearance, carrier delays, public holidays, weather, import inspection, incorrect shipping information, or other factors beyond our control.

After shipment, we will provide tracking information where available.

For more details, please refer to our Shipping Policy.

9. Import Duties, Taxes, and Customs

Import duties, taxes, customs clearance fees, and other destination charges are the buyer’s responsibility unless otherwise agreed in writing.

Customers are responsible for understanding and complying with the import rules, customs requirements, product certification requirements, and tax regulations of their destination country or region.

We are not responsible for delays, additional costs, returned shipments, or failed delivery caused by customs issues, unpaid duties, incorrect import information, or the customer’s failure to complete customs clearance.

10. Returns, Refunds, and After-Sales Support

Returns, refunds, replacements, or after-sales support may be accepted for confirmed product quality issues, wrong shipments, missing items, or shipping damage.

Returns or refunds are generally not accepted for personal reasons, incorrect product selection, used or damaged products, missing packaging or accessories, or customized products without quality issues.

Customers should contact us before returning any product. Unauthorized returns may be refused.

For more details, please refer to our Refund and Returns Policy.

11. Customization Services

For qualified bulk cooperation customers, we may support customization services, including product logo printing, packaging customization, and private-label solutions.

Customization requirements must be confirmed before production. Customized products, OEM / ODM products, logo-printed products, special packaging products, or special-order products are generally not eligible for return or refund unless there is a confirmed quality defect or production error.

Customization availability, MOQ, production time, and cost will be confirmed separately.

12. User Accounts

If account registration is available on our website, users are responsible for providing accurate information and keeping their account login details secure.

You are responsible for all activities that occur under your account.

Please notify us if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts that provide false information, misuse the website, violate these Terms & Conditions, or engage in suspicious or harmful activities.

13. User Submissions and Inquiries

When you submit an inquiry, form, order request, message, or account information, you agree that the information you provide is accurate, complete, and lawful.

You agree not to submit false, misleading, harmful, illegal, offensive, or infringing content through our website.

We may use the information you submit to respond to your inquiry, prepare quotations, process orders, provide customer support, and communicate with you according to our Privacy Policy.

14. Intellectual Property

All website content, including text, layout, graphics, product images, icons, logos, design elements, and other materials, is owned by or licensed to Weisenupin unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or use any website content for commercial purposes without our prior written permission.

Product images and descriptions on this website are provided for product display and business reference only.

15. Prohibited Use

You agree not to use our website for any unlawful or harmful purpose.

You must not:

Interfere with website security or functionality
Attempt unauthorized access to our systems
Submit false or misleading information
Upload harmful code, spam, or malicious content
Copy website content without permission
Use the website to violate any applicable law or third-party rights
Misuse inquiry forms, account features, checkout functions, or communication tools

We reserve the right to restrict access, remove content, cancel orders, or take appropriate action if these terms are violated.

16. Third-Party Links and Services

Our website may contain links to third-party websites or services, including WhatsApp, payment providers, logistics providers, social media platforms, or external tools.

We are not responsible for the content, privacy practices, security, or service quality of third-party websites or platforms.

Your use of third-party services is subject to their own terms and policies.

17. Limitation of Liability

We try to provide accurate product information and reliable website services, but we do not guarantee that the website will always be error-free, uninterrupted, secure, or fully up to date.

To the maximum extent permitted by applicable law, Weisenupin shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, product information, third-party services, shipping delays, customs issues, or business decisions made based on website content.

Nothing in these Terms & Conditions excludes liability that cannot be excluded under applicable law.

18. Disclaimer

The information on this website is provided for general product display and business communication purposes.

Product specifications, availability, pricing, packaging, and delivery arrangements should be confirmed with our sales team before order confirmation.

For bulk orders, customized orders, or special business cooperation, the final agreement, quotation, invoice, or written communication confirmed by both parties shall prevail.

19. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, submitting inquiries, creating an account, or placing orders, you agree that your information may be handled according to our Privacy Policy.

20. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our website, products, services, business operations, or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after any changes means that you accept the updated Terms & Conditions.

21. Governing Terms and Written Agreements

If there is any conflict between these Terms & Conditions and a written agreement, quotation, proforma invoice, purchase order, or other written communication confirmed by both parties, the written confirmed agreement shall prevail.

Any dispute or issue shall be handled according to applicable laws and the written agreement between the parties where available.

22. Contact Us

If you have any questions about these Terms & Conditions, please contact us: